CANCELETION POLICY FLEXIBLE RESERVATIONS:
Free cancellation or modification 72 hours before your arrival. If you cancel or modify later, or in case of no-show, 100% plus taxes will be charged.
NON-REFUNDABLE RESERVATIONS
The total amount of the stay is paid in advance by credit card at the time of booking. Non-refundable reservations are those made through early booking promotions, minimum stay or any other type. Keep in mind that non-refundable reservations require full payment of the account to book. The payment will be processed and debited from the authorized credit card. If the card is rejected at the time of payment, the reservation could be canceled. No refunds will be given for cancellations, absences or premature departures. AGE JURISDICTION Please remember an important detail: The minimum age allowed to stay in shared rooms is 18 years. In private rooms, guests under the age of 18 must be accompanied by a family member or guardian (verifiable at check-in). We want to make sure they are safe and sound.
OTHER GENERAL CONDITIONS
Smoking: It is not allowed, the penalty of $300.00 dollars will be charged to guests who do not comply with the regulations. It's not worth it!
Ice creams: They are not allowed in our Hotel.
Food and drinks: If it is a food purchased outside our Hotel, it cannot be consumed in the common areas.
Noise: In the room area, the noise level must be kept to a minimum after 10:00 pm.
Pets: They are not allowed in our Hotel.
Towels: There is a charge and deposit to be made for the use of towels for customers staying in community rooms. Once the towel is returned, the deposit will be returned immediately minus the part of the charge corresponding to the towel service.
Luggage: We have luggage storage available for a period of 24 hours at no additional charge. After 24 hours, a fee of $5 dollars per day must be paid, which is subject to availability.
Early Check In- Subject to availability.
Late Checkout - 50% of the fee as a service charge for late check out. Guests not registered or reported during check-in will have an extra charge.
You can cancel your reservation free of charge within the first 4 hours after booking, regardless of the rate selected.
VISITOR/VISITORS
No charges apply to visitors, as long as they remain only in the area of the restaurant that is open to the public. Visitors cannot enter the common areas of the Hotel or the room.
Tax policies:Taxes not included in the total reserve. You can include taxes at check-in depending on local regulations.
Check-in Time 15:00 hs
Checkout Hours 11:00 hs
Breakfast Hours from 07:00 hs to 10:00 hs